There are reports of users getting the ‘oops something went wrong’ message where they have to restart the hbo max app several times. We'll look for an hbo max subscription in the app store.


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Turn on your samsung tv, go to apps > setting > updates > hbo max, choose update to update the app.

How to reset hbo max app on samsung tv. To do this, you need to unplug the tv separately from the power outlet and let it out for at least 1 minute before plugging in again. The app will be locked and you’ll see a lock icon on the app banner image. Turn on your samsung tv, go to apps > setting > updates > hbo max, choose update to update the app.

The result of this is that the hbo max has to be directly downloaded from samsung. The default pin is 0000. Reinstall hbo max (go to apps and download hbo max).

There are two ways to do this. To update the hbo max app, head over to the smart hub on your samsung tv by pressing the home button or menu button on your tv’s remote control. Reset and reinstalled the app.

Go to my games & apps. All in all, hbo max subscribers are unable to use the app on the samsung smart tvs because of the said issue. Reinstall the hbo max app.

Open the hbo max app on the device where you started your subscription. Select hbo max to reinstall the app. Make sure you have the latest version of hbo max.

On my ps5 and ps4 its basically unusable, crashes after every episode. Reset samsung smart hub settings. The hbo max app is a fucking piece of shit.

Renew through a tv, internet, or mobile provider. If you're already signed in, sign out of hbo max. Now, go to the deep link test option and click it.

Once signed out, choose a show or movie and then choose sign in.; However, it is possible that the issue might get resolved soon as it has been acknowledged officially. Restarting or rebooting an app on a samsung tv requires that the tv be rebooted.

Highlight hbo max and then press the menu button on your controller. In smart hub, go to settings > support > software update > update now to update to the latest version if possible. An app is not working on my samsung tv samsung smart tvs are.

Providing you are using a supported samsung tv model, then downloading the hbo max app is actually quite simple. Choose a show or movie and then choose sign in. Reset smart hub on your tv.

And the tv app constantly has those 3 purple loading dots show up for a split second every 10 seconds or so, even though my connection is fine. Reinstall the hbo max app. In smart hub, go to settings > support > software update > update now to update to the latest version if possible.

I'm just gonna cancel it. Here, navigate to the apps tab at the bottom, and press the enter button on your remote. On the hbo max page, click the install to download and install the app on your samsung smart tv.

On top of that, neither app supports hdr or 4k. Find and select hbo max, then select update. With the tv turned on, hold down the power button on the remote until the tv turns off and back on, or you can unplug the tv and plug it back in after 30 seconds.

Find the hbo max app in the list and click on the update option to update hbo max on samsung smart tv. Once you have plugged in the tv again, open the hbo max app and check if it is working properly. Unlike streaming players that typically run on either android tv, fire tv, roku os, or apple’s tvos, samsung’s smart tvs run on the company’s own operating system.

Open hbo max and see if the issue is resolved. Restarting or rebooting an app on a samsung tv requires that the tv be rebooted. If hbo max is not one of them, then.

If the hbo max does not work on your samsung tv, too, first of all, try to reset the power on the tv quickly.


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